GENERAL PRACTICE

Setting up, owning and running a general practice, or group of….

OUR EXPERTS

JERRY KENNARD | CEO

EVOKE PROJECTS

Heading up a Medical and Workplace Design and Fit-out business, Jerry is a highly focused and results-driven CEO who leads through example and motivates staff to work to their full potential. He inspires his team to think outside the box when delivering creative and visionary office fit-out solutions to ensure that every client not only achieves their operational objectives but also increases the engagement, productivity and retention of their team. He believes the physical environment is like the soil for every team to grow in, and ultimately the determinate of their success.

Zig Ziglar, a famous American, once said: “You don’t build a business – you build people – and then people build the business.” Jerry lives by this philosophy and that is why he leads the best team in the workplace design and refurbishment industry. His expertise results in motivated and highly productive staff who look forward to coming to work each day, not only at Evoke Projects, but at client sites across Australia.

Jerry’s experience in the Workplace Design and Construction industry extends across office refurbishment, commercial fit-out, education, childcare, hospitality, and health. He is skilled in Workplace Strategy, Office Interior Design, Project Management + Delivery, Estimating + Budgeting, Negotiation, Business + Strategic Planning.

MICHELLE TAYLER | FOUNDER & DIRECTOR

MARKETING PRACTICES

ABOUT MARKETING PRACTICES

At Marketing Practices, we love helping Practice Principals and Practice Managers plan and implement effective marketing strategies to attract new patients and retain existing ones.

Having coached many practices over the years we understand that marketing a practice is challenging yet rewarding at best, overwhelming at worst:

  • You lack the time, so your approach is a little ad hoc and doesn't seem to get much traction.
  • You realise the value of a strong online presence, but find it nearly impossible to keep up to date with the rapid developments in digital and social media marketing. You have a sense that there is a great opportunity... if only you knew how.
  • No matter what you do, you just don't seem to be attracting your ideal patients, the ones that are profitable and you enjoy treating.
  • You know you offer great patient service but you need to increase awareness and build the reputation of your practice in order for it to grow. How do you encourage your patients to authentically refer your practice without feeling like a salesperson?

We also understand that marketing is just a small element of all the things that you are juggling with the heavy demands of running your practice

This is where we come in...

Marketing Practices is a marketing help desk for Australian Practice Principals and Practice Managers of dental, medical, chiropractic and physiotherapy practices, to gain knowledge, training, expert advice and support

ABOUT MICHELLE TAYLER – Founder and Director

Over the past two decades, marketing has, and continues to be my passion. It's the combination of creativity, psychology, structured processes and evolving technology that draws me to it.

It's my vision to demystify marketing, and to mentor Australian practices to realise their full potential. I know running a practice is demanding and often there is nowhere to turn to for trusted advice. Marketing Practices is your practice marketing help desk, here to serve and guide you through your marketing transformation to create a successful, profitable practice.

SALLY STUART | BUSINESS BROKER – HEALTH SECTOR

HEALTH BUSINESS SALES SUPPORTING LINK BUSINESS

Health Business Sales Pty Ltd | Lic No: 10083963

Sally Stuart commenced her career with LINK after working with medical doctors from a sales and recruitment perspective for more than a decade. After selling GP, Dental, Allied Health, Aged Care and NDIS businesses for the last 6 years, she is well versed in understanding the intricacies involves in a sale. Sally can be your sales 'ringleader' when you are ready to transition to the next stage in your professional career, be that retirement or the acquisition of a super clinic!

It might be that you are just thinking about selling, so now is the right time to discuss a plan and strategize together to make a plan you feel comfortable with in order to get your clinic 'sales ready'.

The sale of a clinic require many steps including but not limited to contract negotiations, buyer registration and compliance, financial statement interpretation, site visit co-ordination, state compliance, legal liaison, deposit management, and multi-party communications so if you can see the value in getting a non-emotionally involved 3rd party broker to assist you to traverse your way through this potential mine-field of steps, please reach out to Sally today on any of the numbers above.

Based in Sydney and most recently trained with the Australian Institute of Business Brokers, Sally can assist you to sell your business quicker and for a better rate than potentially you thought possible. Be assured of getting the best one-on-one service from this broker with the company support of LINK Business behind her!

2020 - Chairman's Club Member
2018/2019 - AIBB NSW Specialist Broker of the Year
2018/2019 - LINK International Rising Star
2017/2018 - LINK International Rising Star
2016/2017 - AIBB Rookie Business Broker of the Year – Runner Up

Read more about Sally and Link Business in recent magazine articles

ADAM SMAGARINSKY| HEALTHCARE MARKETING SPECIALIST

PRACTICE BOOST

Practice Boost helps Australian healthcare practices attract & retain patients by creating modern, user-friendly websites and effective digital marketing campaigns. We stand out through our specialized industry knowledge, our commitment to exceptional service, and results which are demonstrated by our 5-star reviews.

Practice Boost is the preferred website & marketing supplier for Business For Doctors, Australia's largest community of doctors (+29,000 members).

Our expertise lies in 2 key areas. Firstly, creating stunning websites that convert website visitors into patients. We work closely with you to create a website that matches your vision and is built using the best technology available. After your website is launched Practice Boost provides proactive website support.

Secondly, we help you attract and retain patients through Social Media Marketing, Google advertising & Search Engine Optimisation. A great website isn't worth much if people can't find it and we make sure it's easily accessible on the top of Google and on social media platforms.

AIDEN SOMERVILLE | PRODUCT SPECIALIST

HOTDOC

As Australia's largest patient engagement platform, HotDoc connects practices with over 5,000,000 patients every month. Across multiple touchpoints of the patient journey, HotDoc helps create a strong patient experience that promotes loyalty and encourages better health outcomes while improving practice efficiency and process.

Aiden, as a Product Specialist at HotDoc, is passionate about assisting practices with streamlining processes and enhancing patient engagement through utilizing health technology. Over the past three years, he has been working with various GP, Dental, and Specialist clinics to find inefficiencies and matching them with HotDoc solutions.

Together with the hardworking team at HotDoc, he is confident that we have solutions to help your practice achieve your goals.

AMI ASSIGAL | DIRECTOR

PRACTICE PARTNERS

Healthcare consulting on all aspects of general practice including feasibility, operations, financial and business management.

We are partner with you in your healthcare business!

Practice Partners is a Healthcare Consulting Business founded in 2017 founded by Ami Assigal, which brings all elements of practice and business management to partner with clients towards the successful setup, management, acquisition, and accreditation of medical practices.

Practice Partners successfully provides consulting with a 360degree approach, through the assessment, creation, and implementation of well-designed systems specific to each practice’s needs. Practice Partners assists in ensuring each medical centre is more efficient, attracts and retains a patient base, supports compliance, and maximizes its profitability to reach its full potential.

OUR SERVICES

  • Healthcare Consulting
    Our experienced team can develop strategies and methods to help increase efficiencies and processes, specific to the layout, needs and demands of your particular site and patient base. We provide assessments on current practices and tailored strategies on areas such as practice management, operations, forecasting and financials, accreditation, business management, competitor analysis and creating competitive advantage. Our point of difference here at Practice Partners is that we engage and mentor you so that you are empowered to run your practice moving forward and keep it growing.
  • Virtual Practice Management
    Our experienced Practice Management professionals help reduce the burden of running your day-to-day business operations, allowing you to focus on patient care, while build practice efficiencies and management remotely. After an initial practice assessment and review of current processes, we will develop a strategic plan. This will be supported by monthly VPM hours and weekly check ins where we liaise, support and guide the team, through training on new processes, monitoring billings or simply ensuring that the current processes are being maintained and operations are running efficiently within the clinic. We offer a varying level of VPM support, depending on the size of the practice, number of staff members, current management structure, skillset of employees and third-party assistance.
  • Medical Centre Start Ups
    Practice Partner’s consultants work side-by-side with you to get your medical centre off the ground. Our consulting and project management will assist you in feasibility assessment, fit-out, business planning, lease negotiations, financial forecasting, IT integration strategies, marketing strategies, recruitment, accreditation, sub-leasing strategies and strategic planning. We also provide mentoring past opening to ensure a smooth transition for your medical centre.
  • Medical Centre Site Acquisitions
    Through practice valuation, site feasibility assessment, profitability analysis, competitor analysis and market research, we ensure clients get the best possible outcome when buying a practice and ensuring this is the right site for you. Embarking on acquiring a practice requires due diligence not just on the finances but also on the operational aspects. At Practice Partners we understand what it takes to assess and review the current position of a practice, assess growth potential, and develop strategies to complete the operational due diligence of a site that is often the narrative behind the facts that are offered in a traditional information memorandum.
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Api Yuganathan | Senior Recruitment Partner

Api is a Senior Recruitment partner at HealthcareLink. She holds a Bachelor of Computing Science degree and is a Senior member of the HealthcareLink leadership team. She has over 7 years of recruitment & consulting experience in the Healthcare vertical and is passionate about helping practices be creative about their approach to recruitment.

Prior to this, she was working in the IT sec tor for 12 years and has strong operational and project management experience working in media companies such as Channel 7(Hybrid TV) and Foxtel using the using the principles of PRINCE2 whilst engaging and leading the project teams. In addition to this sh e has held senior positions as IS Manager (Asia Pac) with a multi - national company AP Moller Maersk transitioning the operational IT tasks from Sydney across the pacific to Pune, India.

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Brendan Campbell | Director of Business Services and Taxation

PROSPERITY HEALTH

Brendan has more than 20 years’ experience providing strategic business advice and taxation services to his clients. He is currently a Director in the Business Services and Taxation division in Prosperity’s Brisbane office, delivering business advisory, taxation, corporate assurance and financial services

He specialises in providing advice to Medical and Allied Health professionals and their practices. Brendan’s expertise includes advising business owners and private clients on their strategic planning and business development, restructuring, valuations, taxation and finance needs.

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Dan Wijeratne | Medical Software

Medical Software

"Dan Wijeratne is the founder of MyGPMPtool (MGT) and as the CEO of Modern Innovations, Dan is responsible for creating innovative products for GPs, Allied Health Practitioners, Specialists, and Patients.

MGT is one of Australia's leading software applications which is dedicated to easing the admin burden and streamlining the chronic disease management workflows saving thousands of dollars and much-needed 'time' in every GP practice.

As a result of the MGT, GP practices can expect to

  • Remove >90% of CDM related admin tasks at the reception
  • Streamline over 40-50% of the paperwork
  • Create much-needed peace of mind by standardizing the MBS compliance activities.
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Dr Jaspreet Saini | Practice Owner and AMA Member

Hi, I’m Jas. My wife Gurleen and I are the co - owners of Rosedale Medical Practice. Our beautiful, boutique family practice in West Pennant Hills was once home to Molly Jones from the iconic Australian TV show, ‘A Country Practice’

We’re fortunate to lead an amazing and growing practice team, on a mission to transform the way health care is delivered in Australia, and provide truly personalised health care to our patients.

Our vision is to be:

  • The practice of choice for our patients
  • The employer of choice for our team
  • The training practice of choice for our medical students and registrars
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Glen Wallace | CEO

GP Supervisors Australia

They want to ensure the vital contribution supervisors make to providing quality training for the next generation of family doctors is rewarded and recognised.

We’re fortunate to lead an amazing and growing practice team, on a mission to transform the way health care is delivered in Australia, and provide truly personalised health care to our patients.

We work with our members, GPs and the health sector to increase the recruitment and retention of quality supervisors. We listen to members about ways we can support them in their supervi sion roles and professional development. We negotiate the National Terms and Conditions (NT&C) between supervisors and registrars on behalf of supervisors

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Maja Ajdukovic | Senior Business Development Manager

PracticeHub

Maja is an experienced healthcare professional, who is passionate about helping health care businesses adopt innovative technology solutions to help them deliver better health outcomes for their patients.

With a career spanning healthcare and business, Maja brings a strategic perspective to corporate partnerships at PracticeHub. A registered pharmacist, Maja has been a pharmacy proprietor, has held executive positions in healthcare organisations and worked in policy and advocacy.

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Meena Wahi | Director

Cyber Data-Risk Managers

Professional and personalized insurance services to meet the requirements of your health practice.

Specialist advice for Vicarious Medical Indemnity, Cyber Insurance, Management Liability, Business Property. We look at your risk such as trademark/branding, employment practices, non-compete, first and third party risk and liabilities and suggest the best insurance policies.

Unlike a lot of brokers, we have carried out first-hand research of London and US markets and established relationships with Australian and London underwriters. We will take a long-term approach to your insurances and show results that create offer your business the right protection.

Get in touch today for a consultation, Calendly - Meena Wahi

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Sarah Bartholomeusz | Principal

You Legal Pty Ltd

You Legal is an innovative law firm that takes care of doctors. We focus on acting for clients who have a purpose that is higher than profit and work with medical professionals to pro-actively protect their practice. You Legal humanises the experience of engaging lawyers and gives you the confidence to lead, the courage to act, and freedom to make your impact in the world.

Sarah’s Calendar Link is: https://youlegal.com.au/book-a-call-with-sarah

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SEBASTIAN NEARCHOU | PRODUCT SPECIALIST

HOTDOC

HotDoc is Australia’s largest and most trusted patient engagement platform with over 18,000 listed doctors and 6 million active patients.

More than 1 in 4 Australians use HotDoc to connect with their preferred doctor. Patients use the platform to book online and better manage their (and their family’s) health. While practices and practitioners use HotDoc as an all-in-one solution to connect with new and existing patients.

At our core, our mission is to improve the health care experience for everyone in Australia. We do this by giving clinics access to online bookings, telehealth, appointment reminders, SMS recalls for clinical reminders and results, mobile and kiosk check-in, digital new patient registration forms, online prescription renewals, and tools for encouraging preventative health.

Sebastian is passionate about assisting clinics with solving efficiency issues while forming and understanding practice growth strategies. Through his vast experience with working directly with medical practices, he has become accustomed to their requirements for success. Sebastian works with clinics to identify how the HotDoc platform can be used to best help and improve processes within their Medical Practice.

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SHANNON MURPHY | DIRECTOR

KPEYES

KPeyes – “a centralized platform to review your medical practice, enhance your overall understanding of your business to assist in making informed decisions as well as automating mundane data entry tasks”.

My name is Shannon Murphy, and I am one of the founding partners of KPeyes. KPeyes was founded by a group of like-minded individuals that understand that data is key to everything we do. From assisting us in making better-informed decisions right through to compliance and governance oversight.

I have been working as an accountant for over the past decade specializing in the medical sector for a whole range of stakeholders and early on I understood the importance of unlocking data and being able to gather valuable information to assist us in advising our clients on how to maximize their potential.

KPeyes is your gateway to understanding your medical practice as well as automating and streamlining administrative process.

KPeyes is built off of the incredibly powerful Microsoft Power BI platform, the leader in data visualization software. This has allowed the developers at KPeyes to integrate KPeyes with the leaders in practice management system (PMS) software such as Best Practice and the most advanced accounting software system available to date, Xero.

This integration allows KPeyes to pull all this underutilized data and information held within these systems and display this in a very easy-to-use dashboard showcasing Key Performance Indicators(KPI’s) that relate to the clinic.

KPeyes also does a bit more than just visualisation of KPI’s, it also assists in administrative tasks such as Doctor’s disbursements and bank reconciliation. We take this very manual and laborious process and calculate all the doctor’s disbursements automatically, generating supplier invoices within Xero and creating recipient tax invoices for all the contracting doctors.

We at KPeyes feel that a system should do more than just one thing, hence why KPeyes was born. It’s about empowering the business owner and practice manager to enable them to get on with doing what they need to do, running the practice.

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STEPHEN GUTHRIE | DIRECTOR OF BUSINESS SERVICES AND TAXATION

PROSPERITY HEALTH

Prosperity Health for your Practice

Reduce tax, drive the success of our practice, protect your assets, grow your investments and look after your team, all with the help of Prosperity Health.

There is a major shift underway in Australian medical practices. Clinics are getting larger and ownership is becoming concentrated among fewer players, with corporate ownership growing and the rise of the GP super clinic incorporating allied health professionals. Running a large and busy practice or day clinic, especially at multiple locations, is hard enough, without the worry of managing your accounting processes, considering how best to incentivize and reward your doctors and staff, and making sure you achieve your financial and wealth goals.

Where Prosperity Health fits in

We work with practices and clinics of all sizes to turn these burdens into attainable outcomes. Our advice is tailored to your practice life cycle, whether starting a new practice, building and growing an established practice, maximizing the value of your practice, or helping you to plan for succession and transition out of your practice. Drawing on more than 30 years of industry practice, we combine the skills, knowledge, and know-how of chartered accountants, tax specialists, financial planners, business managers, and cloud system experts to help practice owners manage for prosperity.

The entry point to engaging your Practice with Prosperity Health is a complimentary meeting with one of our dedicated health specialists to explore the needs of your practice. Some clients like us to prepare a detailed statement of recommendations, where we take into consideration the financial plan, structure, business strategy, owner return, growth aspirations, financial position and put in place a strategy that covers these key areas.

We work with our Practice clients closely and cost-effectively to ensure they have the right information at the right time to make informed financial choices as they manage and grow their business.

If you would like to book a complimentary meeting, please click here.

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Jeff Mustapha | Executive Director

HEALTHVUE

HealthVue is the partner of choice for many of Australia’s top General Practices. We assist and support centres in maximising potential value related to Incentive Programs, Procurement, Projects and Outsource Services. Our partners also look at cost saving strategies in which entails for better profits. Our approach is about simplicity:

  1. Free Assessment
    Our free initial incentive assessment allows us to identify potential opportunities to increase, maximise your incentives along with profits.
  2. Strategy
    Then, we develop a tailored solution for your business. This solution is strategically formed to positively impact your General Practice.
  3. Implementation
    We ensure the implementation of our solutions are fast and effective, with visible, impactful results.
  4. Support
    Our support team is always available to assist clients through various platforms such as email and phone support.

Contact us today on 1800 749 243 or [email protected]

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NICK JAYARAJAN | DIRECTOR

INTERFUSE TECHNOLOGIES

Managed IT consulting services for medical and healthcare professionals.

We have the capability to fulfill diverse range of Healthcare IT Service requirements not limited to:

  • Project Consultations – Medical Centre IT Infrastructure setup
  • Configuration and Installation of Medical Software
  • Healthcare IT - Software Solutions
  • IT Support & Service
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Penny Fraser | Snr Client Experience Manager

Evoke Projects

With a career spanning over 20 years in business development, sales and customer service, Penny brings an innovative approach to the design & construction industry.

Specialising in the healthcare sector, Penny’s ability to provide expert advice and identify her clients ideal practice environment allows her to skillfully bring their vision to fruition; resulting in professional spaces that are not only highly functional, ergonomic and attractive but also built to the highest quality in construction standards to last the test of time.

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Darren Compton | Medical Recruitment Agency

DXC Medical

DXC Medical Recruitment was established in 2018 to provide cost-effective, long-term GP recruitment solutions.

With experienced consultants based in Sydney, Brisbane, Perth, Melbourne and Wollongong, we have successfully placed more than 400 GPs into permanent and locum positions in every state and territory within Australia.

Our personal, proactive, and tailored GP recruitment and workforce solutions ensure our clients and candidates achieve the best outcomes. Our mission at DXC Medical is to improve health outcomes for all communities, throughout Australia. " resulting in professional spaces that are not only highly functional, ergonomic and attractive but also built to the highest quality in construction standards to last the test of time."

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Jason McGregor | Medical Insurance Broker & Financial Advisor

The Professionals Advice Group

The Professionals Advice Group is a team of certified professionals who work the same way you work with your clients and patients. We take the time to gain a deep understanding of your needs and tailor a solution to fit your personal situation.

We provide advice on Investments, Income Protection Insurance, Life Insurance, Total and Permanent Disability Insurance (TPD), Trauma Insurance, Superannuation, and planning for your retirement.

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Chris Smeed | Practice Intelligence Platform

Cubiko

Cubiko is a Practice Intelligence Platform. We make practice life easier with better reporting so that you know how you can improve your medical practice's business performance. Cubiko displays data in easy-to-understand dashboards alongside metrics and key performance indicators (KPIs). Use Cubiko's clinic optimisation metrics to increase billings and deliver greater patient care.

Cubiko solves large problems for a practice and their team:

  • The stress of a practice owner trying to keep their doors open to continue great patient care.
  • Feelings of being overwhelmed as a practice manager or owner due to lack of visibility over practice performance.
  • As a nurse or doctor, confusion as to what patients are eligible for item number under a complex Medicare Benefits Schedule (MBS).

Our promise to our customers that our team understands life in general practice.

Cubiko brings in data from your software systems, such as:

  • Best Practice (Practice Management System)
  • Xero (Accounting)
  • Tanda (Rostering & HR)
  • And many others

With this data, Cubiko then uses advanced data analytics to make sense of the data beast. The readable data is transformed into trend lines, graphs and other visual representations which means that a practice knows where to invest its energy to get positive results. Cubiko is built by a team of practice managers, practice owners, talented data analysts and engineers. An Australian first, practices are can easily visualise their practice business and financial data in one dashboard.

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Chris Morrison | Relationship Director

Kooyong Group

Kooyong Group simplifies your finance by prioritising your time and money. The team are medical finance specialists. Their knowledge, understanding and connections have helped set up thousands of practices, secured thousands of homes for doctors, and removed a million and one financial headaches. They understand the complexities of your income structure and can fill in the gaps to help you obtain finance where traditional banks can’t. Whether you are looking for property, practice, or personal finance, Kooyong will help you find achievable, competitive and suitable solutions for your needs and aspirations.

Chris Morrison is a Relationship Director at Kooyong. He has more than a decade of finance experience, spending most of his career within the healthcare sector. Commercial finance is his speciality, with expertise in business, goodwill and commercial property lending. Chris understands that finance is not just about picking a Bank, it is about getting the Bank to pick you! He understands what Banks are looking for, and how to tailor a successful loan application that will deliver the best pricing and conditions for his clients.

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Rebecca Grainger | Founder / CEO

triiyo

triiyo uses technology to enable organisations to prioritise the employee experience during every work-life transition that occurs in the workplace (parental leave, mental health, divorce, carer's leave, retirement, long term sick, bereavement and menopause).

Our employee-centric connectivity platform takes a humanistic approach that supports both managers and employees via Journeys (automated workflows) written by experts that provide real-time nudges and reminders for a highly engaging, personalised and supportive experience. Each platform provides Community Channels to develop social capital amongst like-minded individuals; a Work Buddy tool to stay connected during leave periods; and a Resource Hub of expertly curated content to educate and empower.

We enable organisations to enhance their EVP and be competitive in the current climate of talent shortages by caring for their people; helping to address DI&B; talent (and specifically female) retention; reducing work and mental load for managers & HR; and simplifying processes during these common, complex and often messy life transitions.

We partner with progressive companies of all sizes who are seeking innovative solutions to employee wellbeing, engagement and retention during life transitions at work.